Items We Are Able to Accept

If you have something to donate please use the Contact Us tab above, or call our office (01252 616998) we only have one line so please be patient, to discuss what you have and to arrange for us to collect or for you to bring to site. If we collect, our driver will make the final decision on acceptability.

We welcome donations of most household items, including electrical appliances. However due to the various insurance and health and safety requirements, and to the sometimes very restricted nature of the homes to which we deliver, we do unfortunately have to impose some limitations. It is also essential that the items are reasonably clean and in working order, and in suitable and safe condition for transportation. 

As regards electrical goods, we do carry out statutory electrical testing and dispose of any items that fail the tests. However disposing of failed electrical items is difficult as mentioned below, so to keep their numbers to a minimum we are only able to collect items in working order and in reasonable condition. We are no longer able to accept electric ovens.

Test failures and any items we collect but find are not suitable for placement have to be disposed of at the local waste transfer site. We do have a charity permit for the site, but this is closely watched to ensure we do not use it too heavily. We dare not risk having the licence revoked, in which case we would have to pay at the tip, and this means that we have to be very selective in our collections. Further more, the list of items the waste site will take is constantly being reduced. For example, TV sets, refrigerators and freezers are not now accepted as they are regarded as hazardous. For these reasons our collecting teams may find it necessary to decline donations they consider to be in very poor conditions or, in the case of electrical appliances, unsafe or likely to fail electrical safety tests.

We welcome the following


Washing machines, Refrigerators, Freezers and Fridge/freezers in good condition and no more than 8 years old.

Microwaves under 5 years old

Televisions, flat screen, complete with remote controls but not wall mounted no more than 5 years old

Vacuum cleaners under 8 years old



Other kitchen appliances


Beds single & double, must have fire safety label's

Bunks, not mid sleepers or double bed bunks. 

Small settees (2 seater only with fire safety label's)

Fireside chairs, must have fire safety label's

Tables small drop leaf or 4 seater only 

small dinning chairs (only taken with a table)

Coffee tables / small side tables 

Chests of drawers

Bedside cabinets

Curtains (not nets) tab or ring top only

Bedding (clean)

Carpets (clean, not underlay)


Pots & pans

Kitchen tools

Chinaware (sets preferred)


Baby & Child Goods:


Stair gates

All Clothes any condition  

We regret that we are unable to accept the following: 

Electric cookers, due to electrical testing and connection difficulties)


Dressing tables

Wardrobes of any kind

Gas cookers or other gas appliances

Wall hung units

Glass fronted cabinets

Office chairs

Large chest freezers

Large dining tables (small, light drop leaf or extending tables are welcome)

Large 3 seater sofas or other oversize suite items

Garden furniture

Cane or wicker furniture

Carpet underlay

Food mixers or processors

Coffee makers

Radios or cassette players

Video recorders

Hi-Fi systems



Electric fires

Electric room heaters (radiator or oil filled style)

Fire surrounds

Children's car seats


Standard lamps


Electrical adjustable beds and chairs

Any other item that in the collecting Driver's opinion is in unusable condition or cannot be safely handled and transported from the location or to our Clients.